You are here

Privacy Statement is owned by Fred and operated by ROI Commerce, LLC. ("ROI Commerce"). ROI Commerce collects personal and non-personal information on ROI Commerce is committed to protecting the privacy of its users. We have created this Privacy Statement in order to describe and explain to users our information collection practice. If you have any questions or concerns in connection with ROI Commerce's information collection practice summarized in this Privacy Statement, please send an email, with the subject heading "Privacy Statement Question", to In the email, please state your questions or concerns.

The following discloses our information on collection and dissemination practices for the website. This policy may change from time to time at ROI Commerce's discretion.

Registered Users
In the past, if a website visitor wanted to download certain data or register for events, that visitor had to fill-out multiple forms throughout our website. Through your feedback, we learned that a single login with would be the preferred method, so we developed a single-login visitor tracking and login system. If you have not registered with us through this mechanism before, then you are asked to fill-out a personal profile with us only one time. This data is securely kept in a database so that you may login with your email address and password of your choice in the future. This way, each time you initiate a session with, you may download as much information and register for as many events as you choose without having to enter your personal information multiple times.

What Information Is Collected?

To participate in certain activities and to obtain certain services offered on this web site, a user is asked to provide varying amounts of personal information. Some information is mandatory while other information is discretionary. Each activity and service requires or requests different types of information in order for users to participate. Activities or services that require provision of basic personal information regarding whom you are and whom you represent (including your full name, title, mailing address, email address, and phone number, or other information that allows us to identify you). We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. The following is a list of principal activities and services on involving collection of personal information:

  • Downloading of free software or documents
  • Viewing of product demonstrations
  • Participating in web seminars or other events
  • Participating in the ROI Commerce Alliance Program
  • Exploring career opportunities
  • Participating in ROI Commerce training
  • Accessing ROI Commerce support
  • Participating in user surveys
  • How Does ROI Commerce Use My Information?

Personal information is collected and used primarily for such purposes as, for example, delivering relevant content, processing a user's resume, or considering alliance applications. The personal information provided in resumes and alliance applications is used to consider the eligibility of candidates. If you choose to submit personal information, we may use that information to contact you, deliver a product or service you requested, register you as a customer, develop new products and services and improve existing products and services, notify you regarding updates to our products and services, provide you with information about related products and services based on the preferences you have indicated, administer and troubleshoot our systems more efficiently, and enable billing. We may also use a user's email address, phone number or address:

  • in our internal surveys to obtain feedback on our products, our web site, or on other  aspects of our business that impact you as a ROI Commerce customer;
  • to notify a user of new products or services that we think may be of interest;
  • to send promotional materials;
  • to provide our free email newsletter.

If a user prefers not to receive emails or other forms of communication unrelated to ROI Commerce orders and requests for services, the user may opt-out from receiving such communication. The opt-out procedure is discussed in detail below. We may also use personal information to contact a user in connection with the user's inappropriate use of

We do not sell, rent, share, or otherwise dispose of the personal information collected on to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law.

We use non-personal information such as demographic data to analyze and develop our marketing strategy. We use non-personal information to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service towards you.

How Can I Opt-Out?
We provide a user with the opportunity to opt-out from receiving updates on new products, newsletters, and other promotional materials. The opt-out option may be exercised in the user's profile. You can select not to be contacted in the future if you wish to not receive any information with respect to ROI Commerce and our products in a number of ways. You can de-select the option to receive additional information from the registration screen on or send an email, with the subject heading "Privacy Statement Opt-Out," to In the email, you should request the opt-out option. In addition, all ROI Commerce informational and promotional materials delivered via email include an opt-out statement. If you prefer not to receive these emails, simply reply to the email with "Remove" in the subject line.

What Are Cookies and How Does ROI Commerce Use Them?
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We use "cookie" technology for several purposes. First, we use it to track general information about our users. The information collected through cookies is non-personal information and we use this information for statistical and market research purposes. We also use cookies to establish a link between your computer and This link assures that, each time you initiate a session on, you will be able to log in one time and access any information for which you have authorization.

You have choices with respect to cookies.
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can still participate in different activities and obtain services offered on even if you do not accept cookies. Note: Login for registered users requires the use of cookies.

Does This Privacy Policy Apply to Linked Web Sites?
Our Privacy Statement applies solely to information collection practice on This web site contains links to other sites. Please be aware that ROI Commerce has no control or influence over the privacy practices or the content of such other sites. We encourage our users to be aware when they leave and to read the privacy statements of each and every web site that they visit.

Can I Update the Information Collected About Me?
You have the right to correct or update the personal information collected about you on To correct or update personal information, please send an email to

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We take data security seriously and endeavor to protect this data. In addition to normal precautions such as physical security, firewalls, and intrusion detection software, we employ strict security policies and procedures that govern the management of both physical and logical infrastructure.

Changes To This Privacy Statement
ROI Commerce may amend this privacy policy from time to time without prior notice. If we make any substantial changes we will use commercially reasonable efforts to notify you by posting a prominent announcement on our Web site.

General Disclaimers
ROI Commerce is not liable for damages incurred through the collection and use of customer information. If you have any questions or comments about ROI Commerce, this privacy policy, the practices of our Web site, or your dealings with our Web site, you can contact us at

Contacting Us
If you have any questions about this privacy statement, the practices of this site, or have comments and suggestions about this web site, please contact If you have general questions about ROI Commerce's products and services, please contact